Get in Touch
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📍 Factory Address
Unit 1, No. 9 Shangheng Road, Chang'an Town, Dongguan, Guangdong, China 523850
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📧 Get In Touch
Email: info@oqpox.com
WhatsApp: +86 139 2582 8832
Response within 24 hours guaranteed -
🕐 Business Hours
WhatsApp Us NowMonday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday: 9:00 AM – 12:00 PM
Sample requests processed within 1 business day
Contact Our OEM/ODM Team
Whether you're ready to start a custom project or just exploring options — our team responds to every inquiry within 24 hours.
Frequently Asked Questions
OEM/ODM Oral Care Manufacturing
Procurement & Ordering
What is your MOQ?
500 units per model for standard products. Sample orders accepted with lower quantities.
What is the lead time?
Samples: 7–15 days. Mass production: 25–35 days after sample approval.
What are the payment terms?
T/T or L/C. 30% deposit, 70% before shipment.
Can I get samples before placing a bulk order?
Yes. Sample fee is charged upfront and refundable after bulk order placement.
How is pricing determined?
Based on order quantity, customization level, and product model. Contact us for a detailed quote.
Technical & Customization
What certifications do your products hold?
FDA, CE (LVD+EMC), RoHS, FCC, ISO 9001, ISO 20127, UN38.3 for batteries. Learn more in our Quality & Compliance page.
What can be customized?
Logo, packaging, color, brush head type, charging method, vibration modes, and multi-language manuals. See our OEM/ODM Services for details.
Are your products IPX7 waterproof?
Yes, all electric toothbrushes and water flossers are IPX7 rated (1m immersion, 30 minutes).
What motor technology do you use?
Maglev (magnetic levitation) motors for premium models — quieter (≤55dB) and longer lifespan.
How long does the battery last?
30–45 days for toothbrushes, 30–40 days for water flossers (standard usage).
What brush head material do you use?
DuPont or Pedex bristles, FDA food contact compliant.
Can I customize the water pressure settings?
Yes. We support 3 to 10 adjustable pressure modes depending on the model. Pressure range is 30–150 PSI across our water flosser lineup. Custom pressure profiles can be configured for your target market.
Quality & Compliance
What is your QC process?
6-stage in-house QC: incoming inspection, in-process QC, semi-finished inspection, function testing, finished goods QC, and pre-shipment inspection.
What warranty do you offer?
12 months standard warranty on manufacturing defects. Extended warranty available for bulk orders.
Can you provide third-party inspection reports?
Yes. COA, SGS/Bureau Veritas/Intertek reports available upon request.
Do you support FDA 510(k) applications?
Yes, we can provide technical documentation and support for 510(k) submissions.
Logistics & After-sales
What shipping methods do you offer?
Sea freight, air freight, and express courier (DHL/FedEx/UPS). We handle export documentation.
What is your after-sales support?
Dedicated account manager, 24-hour response, 12-month warranty claim processing.
Can you do private label / white label?
Yes. Full private label service with MOQ 500 units per SKU. See our OEM/ODM Services for details.