This Privacy Policy describes how oqpox.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your inquiries and purchases. We may also collect additional information if you contact us for B2B customer support or custom quotation requests. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, pages or products viewed, search terms, and interaction metrics.
• Purpose of collection: to load the Site accurately for your region and perform analytics to optimize site performance and inquiry workflows.
• Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

Order & Inquiry Information

• Examples of Personal Information collected: company name, contact person name, billing address, shipping address, payment information, email address, and corporate telephone number.
• Purpose of collection: to fulfill contracts, process custom prototyping or production orders, arrange ocean/air freight logistics, provide proforma invoices and export documentation, communicate project milestones, screen orders for fraud or compliance, and provide technical specifications matching your project scope.
• Source of collection: collected directly from you via quotation forms, RFQ submissions, or commercial correspondence.
• Disclosure for a business purpose: shared with our processor Shopify and certified logistics and freight forwarding partners.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our manufacturing services, export logistics, and contractual commitments. For example:

• We use Shopify to power our online catalog. You can read more about how Shopify protects your Personal Information at Shopify Privacy Policy.
• We may share your Personal Information to comply with applicable customs, export laws, court orders, or other lawful regulatory requests.

Using Personal Information

We use your Personal Information to provide our B2B manufacturing and customer support services, including offering product catalogs, processing sampling agreements, managing freight and export documentation, and communicating technical engineering updates.

Lawful Basis (GDPR)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your explicit consent;
• The performance of a manufacturing contract or pre-contractual commercial quotation;
• Compliance with statutory legal and export compliance obligations;
• Our legitimate business interests, which do not override your fundamental rights and freedoms.

Data Retention

When you submit an RFQ or commercial order through the Site, we retain your records unless and until you request the erasure of this information.

Your Rights

If you are a resident of the EEA or the United Kingdom, you have the right to access the Personal Information we hold about you, request data portability, and request correction, updating, or erasure of your records. To exercise these rights, please contact our data compliance officer at info@oqpox.com.

Cookies

A cookie is a small amount of data stored on your device when you browse our catalog. We utilize strictly necessary cookies to ensure basic storefront functionality and analytical cookies to understand site performance. You can manage or disable cookies via your browser settings or visit allaboutcookies.org for comprehensive guidance.

Contact & Data Inquiries

For more information about our privacy practices, or if you have questions or wish to submit a data inquiry, please contact Dongguan Shijue Industrial Co., Ltd. (OQPO) by email at info@oqpox.com or via our official Contact Us page.